High Neck

Delivery & Order Policy

• Delivery Charges: Flat Rs. 250 on all orders. Orders above Rs. 3,000 qualify for Free Delivery.

Custom Orders

• Advance: Rs. 500 (balance payable at delivery).
• Processing Time: 3–5 working days (depends on design).
• Delivery Time: 5–7 days after processing.
• Non-refundable & non-exchangeable. If there’s any defect or print error, contact us immediately with photos.
• Our representative will assess and guide you through the exchange/replacement procedure.
• 📞 +92 308 9595777 | 💬 WhatsApp
• 📧 customercare@khiwat.com

Ready Products

• Processing Time: 24–48 hours.
• Delivery Time: 5–7 days.
• 14-Day Refund & Exchange Policy — no questions asked.
• We arrange pickup via our delivery partner. After the return reaches our warehouse and is verified unused, we will:
  • Send a replacement (for exchange), or
  • Issue a refund via Bank/Wallet transfer to the same account name used in the order.